Privacy Policy

1. Introduction

Welcome to Shikshart, a product of Sahind Technologies Pvt. Ltd. ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shikshart.com and use our services.

By using Shikshart, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at connect@shikshart.com.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account on Shikshart
• Express interest in our programs, mentorship, or services
• Participate in activities on the platform (e.g., forums, events)
• Contact us for support or inquiries

This information may include:

• Name, email address, and phone number
• Billing address and payment information
• Educational background and professional experience
• Startup/business details (if applicable)
• Profile photo and bio
• Communication preferences

2.2 Automatically Collected Information

When you access Shikshart, we automatically collect certain information:

• Device information (browser type, operating system, device identifiers)
• IP address and approximate geographic location
• Usage data (pages visited, time spent, click patterns)
• Referral source and exit pages

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your account, process transactions, and provide customer support
• Service Delivery: To match you with suitable programs, mentors, and opportunities
• Communication: To send you updates, newsletters, and promotional materials (with your consent)
• Platform Improvement: To analyze usage patterns and improve our services
• Legal Compliance: To comply with applicable laws and regulations in India
• Security: To detect and prevent fraud, abuse, and security incidents

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Mentors and Programs: When you apply to programs or book mentor sessions, relevant information is shared to facilitate the service
• Service Providers: With third-party vendors who assist in operating our platform (payment processors, hosting services, analytics providers)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure storage with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Under applicable Indian laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request a copy of your data in a structured, machine-readable format
• Withdraw Consent: Withdraw consent for processing at any time
• Object: Object to processing for direct marketing purposes

To exercise these rights, please contact us at connect@shikshart.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

• Active account data is retained while your account is active
• Transaction records are retained for 7 years for tax and legal purposes
• Inactive accounts may be deleted after 3 years of inactivity

8. Children's Privacy

Shikshart is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: